If you have billing questions please call our Billing Office:
You can pay your bill online through our Patient Portal. If you are not registered for the portal, please give us a call.
Highland Medical Center accepts Medicare, Virginia and West Virginia Medicaid, TriCare, and other insurance plans. Payment plans and sliding scale billing are available.
In addition, HMC offers prescription assistance and discount programs and accepts VISA, MC, AMEX, and Discover.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical visits, tests and prescription drugs.
If you make an appointment for the same or next day, you will not receive this estimate. If your appointment is 3 or more days away, make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 540-468-6402
Slide Applications are available on our Patient Information and Forms page.